FTP Login

Login to our FTP


Printable Instructions

FTP Mac Instructions

How do I download from the Charles Products, Inc. FTP Site?


  1. Click on the FTP Login tab (a box asking for your username and password will pop up.)** This may take a few seconds depending on your computer and Internet speed
  2. Type in your username and password (Provided by Charles Products, Inc) and a directory of files will become available for you to download.


How do I upload to the Charles Products, Inc. FTP Site?
**Note: The only web browser that allows for uploading through our FTP Site is Internet Explorer. If you need to upload and you do not have Internet Explorer, please follow our upload instructions utilizing our recommended FTP Client: Filezilla.


  1. Download Filezilla Client at: http://filezilla-project.org/download.php Find your operating system and download the one compatible to your system.
  2. Host is: cpftp.charlesproducts.com
  3. Enter Username and Password (Provided by Charles Products, Inc)
  4. Click Quickconnect to connect to the FTP Site
  5. After you have done this once you can use the drop down box (to the right of the quickconnect button and select your username.
  6. The left hand box contains your local folders(on your computer) and the right hand box is the Charles Products FTP-Site
  7. Drag the desired file in the left hand box and drop it into the right hand box


If you have any questions concerning the FTP site, please contact us at 1.800.242.7537 or send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it